
A NEW LIFE FOR THINGS, MORE VALUE FOR PEOPLE, SINCE 1999.
The Di Mano in Mano worker cooperative was founded in 1999 at the initiative of a few members of the Villapizzone and Castellazzo communities, adopting their values and bringing them into the world of work.
Therefore, we will continue to pursue a sustainable economic model based on attention to people, their needs, and the world around us.
ONE TREE FOR EVERY PRODUCT??
Every time you buy one of our products, you not only get a quality item, but you also contribute to a greener future. We are pleased to announce that for every product sold, we plant a tree in the beautiful region of Vilcabamba, Peru.
This reforestation project is carried out in collaboration with the Non-Governmental Organization Mato Grosso, which works tirelessly with local communities to preserve local culture and development. The reason for this choice is simple: trees are essential to our ecosystem, they absorb CO2, provide oxygen, shelter a myriad of species, and help maintain natural balance. But it is not just about planting trees; every purchase also supports local communities.
In collaboration with Mato Grosso, we are committed to ensuring that local people benefit directly from this project, creating job opportunities and improving their quality of life. Buy consciously, support the “One Tree for Every Product” project, and join us in this mission for a more sustainable and environmentally friendly future. Together, we can make the world a greener place for ourselves and for future generations.
Payment must be made no later than five calendar days from the order or award.
Friday: from 9:00 a. and from 2:00 p.
Saturday (collection is by appointment only, by calling the number found in the contact section under the listing) from 10:00 a. If the customer collects by courier from our warehouse, the packaging provided, at no extra cost, is basic (cardboard and plastic wrap). Alternatively, you may request a quote for pallet packaging or a wooden crate, and an estimate of the additional cost to be paid before pickup will be provided. In addition, if the customer collects with their own courier, our cooperative declines all responsibility for any damage occurring during transport.If you purchase more than one product, you can save on shipping costs by requesting a combined shipping price, calculated on the basis of the total volume and destination. Please note that delivery is considered roadside, meaning the carrier is not required to deliver the goods inside the home, unless otherwise agreed in advance with the seller. If, upon receipt, the package or contents appear damaged, choose the “Package control reserve intact” option and take photos of the package. In the case of the purchase of an antique object, shipping may be delayed by a few weeks because, in accordance with Italian law, we are required to request and obtain the additional documents necessary for the export of goods of artistic value.
For more information, please read the relevant information provided by the European Community. Buying goods online from a country outside the European Union.
The buyer has the right to withdraw from the contract, without penalty and without giving any reason, within 30 (thirty) working days from the day on which the goods were received. This right consists of the right to return the purchased item to the seller and receive a refund of the purchase price.
In the event of a return for a non-conforming item, please note that in order to obtain a refund, including transport costs, it is necessary to provide photos of the damaged package or any breakage of the received items. The photos must reach us no later than 7 working days after delivery. Returns are at the Customer’s expense and responsibility.
At Di Mano in Mano, we are committed to offering our customers the best possible online shopping experience. This includes a commitment to excellent customer service, even after delivery of your order.