Equal pay proportional to the number of hours worked, the indivisibility of profits, which characterizes the working relationship of the associates from the beginning, confirms Di Mano in Mano's intention to continue living in the spirit of sharing work, respecting the individual and sobriety. Our vision is to contribute to saving the planet through our work and to improve the world of work through our choices. Therefore, we will continue to pursue a sustainable economic model based on attention to people, their needs, and the world around us.
A TREE FOR EVERY PRODUCT?? Every time you purchase one of our products, you not only receive a quality item, but you also contribute to a greener future. We are pleased to announce that for every product sold, we plant a tree in the beautiful region of Vilcabamba, Peru.
This reforestation project is carried out in collaboration with the NGO Mato Grosso, which works tirelessly with local populations to safeguard culture and local development. The reason behind this choice is simple: trees are essential to our ecosystem, they absorb CO2, provide oxygen, shelter a myriad of species, and help maintain the natural balance. But it's not just about planting trees; each purchase also supports local communities. In collaboration with Mato Grosso, we are committed to ensuring that local populations benefit directly from this project by creating job opportunities and improving their quality of life. Buy consciously, support the "One Tree for Every Product" project, and join us in this mission for a more sustainable and environmentally friendly future. Together, we can make the world a greener place for ourselves and for future generations.Payment must be made within five calendar days from the order or auction. Otherwise, the item will be considered unsold and will be put back on sale. After purchase, we may ask the customer for the details of a document (ID / Passport / Driver's License) to issue the invoice in accordance with Italian tax laws.
It is possible to pick up the merchandise in person or by courier/responsible person within 15 days at our warehouse in Cambiago (MI - Italy). The collection warehouse is open Monday to Friday.
Friday; from 9:00 AM to 12:30 PM and from 2:00 PM to 4:00 PM. Saturday (pickup is by appointment only by calling the number you will find in the contact section under the ad) from 10:00 AM to 12:30 PM. In the case of pickup by the customer by courier from our warehouse, the packaging done, at no extra cost, is simple (cardboard and plastic film).
Alternatively, you can request a quote for pallet or wooden crate packaging and an estimate of the additional cost to be paid before pickup will be provided. Furthermore, in the event of pickup by the customer with their own courier, our cooperative disclaims any responsibility for any damage occurring during transport.
If you purchase more than one product, you can save on shipping costs by requesting a combined shipping price, calculated based on the total volume and destination. Please note that delivery is to be considered Roadside, meaning the carrier is not obliged to deliver the goods inside the home unless different agreements are made in advance with the seller.
If, upon receipt, the package or contents appear damaged, choose the option Reserve for intact package control and take photos of the package. In the case of purchasing an antique item, shipping may be delayed by a few weeks as, in accordance with Italian laws, we are required to request and obtain the additional documents necessary for the export of goods with artistic value. For more information, please read the relevant information provided by the European Community.
Buying goods online from a country outside the European Union. The buyer has the right to withdraw from the contract, without penalty and without giving any reason, within 30 (thirty) working days from the day they received the goods.
This right consists of the right to return the purchased good to the seller and the consequent refund of the purchase price. In case of return for a non-conforming item, please note that in order to obtain a refund, including shipping costs, it is necessary to provide photos of the damaged package or any breakages of the received items.
The photos must reach us no later than 7 working days after delivery. The return is at the expense and under the responsibility of the Client. At Di Mano in Mano, we are committed to providing our customers with the best online shopping experience possible. This includes a commitment to excellent customer service, even after the delivery of your order.
If it is not specified that the furniture has been restored by our workshops, it may be missing small parts, have parts to be re-glued, show scratches or small dents, small carpentry issues or woodworms. In the case of veneers, there may be small raised or missing parts. The hardware may not be complete (missing original keys) or non-original as it has been replaced during its long life to adapt the furniture to new tastes. If some details are not clear from the photos, what is reported in the description prevails. Di Mano in Mano Soc. Business Register MI - 12896370157. Registered Office and Point of Sale. Branch and Point of Sale.